• The deadline for any exchange is 10 days once the purchase is received.There is no cash returns, only store credit.
• Accessories and sale items are non refundable.
• Color Platino reserves the right to refuse returns communicated or sent after the deadline, or garments that are not in the same conditions in which they were received.

To make an exchange you need to meet the following requirements:

• Product with its original tag
• Unworn, unwashed, undamaged, unused
• The product in its original condition

How can I make an exchange?

• Contact us through colorplatino@gmail.com, Instagram DM, or +504 9484-8344